Professional Experience

2016 –
Education Program Analyst
Quality Information Partners, Inc., National Forum on Education Statistics Team
• Provide project management support to the National Forum on Education Statistics, sponsored by the U.S. Department of Education, Institute of Education Science, National Center for Education Statistics. Current assignments include the Forum Steering Committee, the National Education Statistics Agenda Committee, the Attendance Data Working Group, and the Data Visualization Online Course Project.
• Create best practices publications, project overviews, meeting agendas, notes, presentations, and website text.
• Synthesize information from representative stakeholders of local, state, and federal education agencies and national, public, and private organizations into timely and actionable project documents.
• Conduct background research on topics of interest to the education data community.
• Coordinate and support in-person and virtual stakeholder meetings, including the STATS-DC Data Conference.
• Establish and maintain a bibliographic metric system for evaluating scholarly impact of Forum publications.
Graduate Research Fellow
University of Michigan, School of Information, Research Experience for Master’s Students (REMS) Program
• Contributed to two research projects: Fostering critical thinking and supporting creativity in search and Social Q&A as a learning process: Assessing learning experiences and outcomes in a social question and answer site.
• Authored a comprehensive literature review by locating, organizing, and synthesizing literature on the teaching and learning of higher-order thinking skills, including information literacy, critical thinking, and creative thinking.
• Conducted semi-structured telephone interviews with teenagers to investigate interviewees’ learning experiences, assessments, and outcomes, information seeking behavior, and socio-information interactions.
• Pilot-tested a co-developed qualitative coding scheme though open coding of interview transcripts using NVivo.
• Participated in extracurricular programs on research and scholarship, including an in-depth orientation, weekly seminars, and the Program for Education and Evaluation in Responsible Research and Scholarship.
2013 –
Graduate Library Assistant
The Catholic University of America, John K. Mullen of Denver Library, Research/Instruction Services Department and Access Services Department
• Provided excellent research, reference, and information services and support across a wide range of disciplines to a diverse community of students, faculty, staff, administrators, visiting scholars, and public visitors.
• Taught individuals how to use the library’s research tools and services, including online databases and digital resources.
• Assisted individuals in using library technology, including computers, printers, copiers, and scanners.
• Supervised up to 4 undergraduate staff as needed and assisted with training new staff.
• Improved staff training resources by identifying new intranet platform and revising training materials.
2014 –
Graduate Assistant to the LIS Chair
The Catholic University of America, School of Arts and Sciences, Department of Library and Information Sciences
• Lead researcher and author of analytical reports for strategic short- and long-term initiatives, including systematic planning, student learning outcomes assessment, comprehensive accreditation review, and strategic intelligence.
• Lead creator of the Department’s comprehensive plans for systematic program evaluation and student learning outcomes assessment, including program evaluation questions, outcomes assessment maps, assessment and evaluation tools, data collection, analysis, and reporting procedures and schedules, and reporting templates.
• Lead author of accreditation reports and documentation, including the Department’s Plan for the Self-Study, draft Biennial Narrative Report, and detailed chapter outlines and evidence lists for two comprehensive accreditation self-study chapters: Standard I: Mission, goals, and objectives and Standard V: Administration and financial support.
• Coordinated the creation, redesign, and alignment of 9 stakeholder survey instruments and the data collection, analysis, and archiving of quantitative and qualitative survey data sets.
• Co-reconvened the LIS Advisory Board by identifying 5 new members, co-creating the Board’s Charge, meeting agendas, and presentations, recording meeting minutes, and maintaining communication between meetings.
• Co-organized stakeholder engagement events, presentations, communication, and outreach activities, including student listening sessions, accreditation briefings, and new student orientation.
• Fully redesigned all elements of a three-credit course, LSC-695a: Practicum, using a backwards design process to align with the MSLIS degree program’s educational objectives. Revised the syllabus, identified new readings, drafted new online discussion prompts, created a capstone essay, and co-developed direct and indirect student learning outcomes assessment tools, including the capstone essay rubric, practicum supervisor evaluation, and student self-assessment survey.
• Provided vision, guidance, and interim leadership in redeveloping various marketing initiatives, including redesigning print materials, rebranding website content, and strengthening social media engagement and impact.
Research Instruction Practicum
Georgetown University, Lauinger Library, Collections, Research, and Instruction Department
• Co-taught two instruction sessions for a three-credit course, SOCI-111: Flourishing in College and Community, contributed information resources to the online course guide, and co-created an annotated bibliography worksheet and feedback form.
• Partnered with the Academic Resources Center to teach a library research workshop for academically challenged and underprepared undergraduate students and created workshop handouts.
• Led, co-taught, supported, and observed undergraduate and graduate lessons on conducting academic research using information resources and services.
• Contributed information resources to an online course guide, co-created an in-class assignment, and created handouts and feedback forms.
• Created a video tutorial on conducting library research, Keyword to Subject Heading Searching, to fill a gap in the library’s suite of online learning objects.
• Evaluated the Library’s required online research tutorial and collection of 65 online research resources.
• Participated in planning the Library’s curriculum objectives revision process to align with the new Association of College and Research Libraries’ Framework for information literacy for higher education.
Exhibitions Advancement Intern
Smithsonian Libraries, Advancement Department
• Authored a mini-case statement for the Smithsonian Campaign, the largest cultural institution fundraising campaign in history. As of June 30, 2016, the Campaign raised $9.52 million for the Libraries.
• Researched and identified grant foundations and organization partners using the Foundations Center’s database.
• Created and disseminated proposals to generate monetary support for the Fantastic Worlds exhibition.
• Co-directed the Libraries’ participation in a Smithsonian Institution-wide social media fundraising campaign using the Libraries’ blog, Facebook, Twitter, Instagram, and Tumblr social media platforms.
Independent Research Consultant
DC Public Library, Watha T. Daniel / Shaw Neighborhood Library
• Led the market research consultancy project, Targeted market analysis for neighborhood library services.
• Created a service area map of the library’s primary patron base using geographic and survey data.
• Conducted a demographic study by compiling, analyzing, and interpreting Census data.
• Identified potential local community organizations partners using ReferenceUSA’s database.Social Media and Communications Intern
National Archives and Records Administration, Office of Innovation
• Located and researched archival records for inclusion in themed social media and web content.
• Composed 12 blog posts with associated Facebook and Twitter content to increase the use of NARA’s Online Public Access catalog.
• Conducted research to inform the development of social media policies and plans.

Teaching Experience

SOCI-111: Flourishing in College and Community (2 sessions of a 3-credit course)
Georgetown University, Georgetown College, Department of SociologyDoing Research at Georgetown (Workshop)
Georgetown University, Academic Resource Center
DC Reads (10-week program)
Imagine Hope Community Charter School

Program & Curriculum Development Experience

LBSC-706: Seminar in International and Comparative Library and Information Science (3-credit course)
University of Maryland, College of Information Studies, iDiversity
LIS Annual Assessment and Planning Cycle (Program-level systematic planning process)
The Catholic University of America, School of Arts and Sciences, Department of Library and Information Science
LIS Annual Outcomes Assessment Plan (Program-level student learning outcomes assessment)
The Catholic University of America, School of Arts and Sciences, Department of Library and Information Science
Keyword to Subject Heading Searching (Video tutorial)
Georgetown University, Lauinger Library, Collections, Research, and Instruction DepartmentLSC-694: Independent Study on Critical Perspectives in Library and Information Science (3-credit course)
The Catholic University of America, School of Arts and Sciences, Department of Library and Information Science
LSC-695a: Practicum (3-credit course)
The Catholic University of America, School of Arts and Sciences, Department of Library and Information Science